What Makes Us Different

What sets Goldman & Associates apart is our distinctive experience. We're a nationally award-winning public relations firm that was asked to evaluate and solve CSI problems at a single franchise in 1996. Our work was so quickly successful that we were soon assigned more franchises to serve and we dedicated a division of our firm to this mission. We credit this success to the fact that due to our grounding in public relations, we have a unique understanding of how customers perceive dealerships and the service they receive, and how to motivate customers.

The founders of this division continue to lead it, meaning that our clients benefit from their long experience in identifying CSI issues and teaming with dealerships to address them and raise scores.